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Methodology & Sources

This page documents how the large-enterprise device-dependency rankings were derived, including definitions, estimation methodology, and all cited sources.

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Purpose

Rank 20 major large-enterprise industries by device-based MFA reach — the share of workers who have a company-issued or personal device that can run an MFA authenticator. Industries with the lowest office/desk share (highest frontline share) appear first, because those are where traditional device-based MFA covers the smallest portion of the workforce.

Definitions

Field / Frontline Worker

Deskless employees whose primary work is on a store floor, plant floor, construction site, rig, field route, vehicle, patient room, classroom, or similar — and who typically do NOT have a dedicated company-issued computing device suitable for device-bound MFA.

Office / Desk Worker

Employees with a dedicated workstation (laptop or desktop) and typically a company email account and company-managed device — the population that device-based MFA can actually reach.

Device MFA Reach

Equal to the Office / Desk percentage. This is the ceiling for how much of the workforce can be protected by device-bound MFA without adopting alternate factors.

How the Percentages Were Derived

1. Industry list: Based on large-enterprise industry categories (2025 revenue-ranked U.S. company lists) cross-referenced with public company databases. Industries were consolidated where sources use multiple narrow codes.

2. Field vs. office splits: Research-backed estimates anchored to published studies of the deskless workforce from enterprise venture capital research, global strategy consultancies, industry analyst firms, employee experience platforms, higher-education research labs, and workforce communications platforms.

3. Large-enterprise adjustment: Large-enterprise companies tend to have somewhat larger corporate HQ functions than the industry average, so office percentages are nudged upward 2–5 points from raw industry deskless ratios.

4. Special cases:Government/Military and K-12/Higher Ed are included as reference categories (not large-enterprise commercial). Aerospace & Defense and Government/Military are device-restricted for security reasons (SCIFs, classified areas) rather than economic ones.

Confidence & Caveats

These percentages are estimates at the industry level, not audited company counts. Actual splits vary significantly within an industry (e.g., a pure-play e-commerce retailer is far more office-heavy than a grocery chain, yet both are “Retail”). For a production roadmap, validate per target account using LinkedIn Sales Navigator employee function filters, 10-K employee disclosures, or direct discovery calls.

Full Industry Data

#IndustryRepresentative CompaniesField %Office %MFA ReachNotes
1Food Services & RestaurantsGlobal QSR & casual-dining chains95%5%5%Store crews, line cooks, servers — no corporate device at shift level.
2Hospitality & LodgingInternational hotel groups & resorts93%7%5%Housekeeping, front desk, F&B, maintenance — mostly shared terminals.
3Specialty & General RetailBig-box, grocery, home-improvement & specialty retailers92%8%7%Store associates, cashiers, stockers. ~90% field pattern is typical.
4Construction & EngineeringGlobal engineering & construction firms90%10%8%Crews, site supervisors, equipment operators — shared tablets at best.
5Agriculture & Food ProductionMajor food processors & agribusiness90%10%10%Plant-floor processors, farm workers, drivers.
6Transportation & LogisticsParcel carriers, freight, rail & logistics operators88%12%10%Drivers, warehouse, rail/port crews. Handhelds issued but not full MFA devices.
7Oil, Gas & Energy ServicesIntegrated oil majors & oilfield services85%15%12%Rig, refinery, pipeline, field service techs. Intrinsically-safe device limits.
8Manufacturing (Industrial & Heavy)Heavy-equipment & industrial conglomerates85%15%15%Plant-floor operators, maintenance, QA — clean-room/safety device restrictions.
9Automotive ManufacturingGlobal automakers & EV producers85%15%15%Plant workers, body shop, paint, assembly — locker policies for phones.
10Healthcare Delivery (Providers)Hospital systems, clinics & pharmacy chains82%18%15%Nurses, techs, pharmacy, home health. Shared workstations + badge auth typical.
11Utilities (Electric, Gas, Water)Investor-owned power & utility operators80%20%18%Lineworkers, meter readers, plant operators. Ruggedized but limited fleet.
12Airlines & Air TransportLegacy & low-cost passenger carriers78%22%20%Pilots, cabin crew, ramp, gate, maintenance. EFBs issued but not universal MFA.
13Aerospace & DefensePrime defense contractors & aircraft OEMs70%30%25%Factory floor + classified areas restrict personal devices; smart cards common.
14TelecommunicationsNational wireless & broadband carriers68%32%30%Field techs, installers, call center agents, retail stores.
15Pharmaceutical & BiotechGlobal pharma manufacturers & biotechs60%40%32%Manufacturing + lab + large sales force; R&D and HQ heavily office-based.
16Media & EntertainmentStudios, streamers & live entertainment55%45%40%Parks, studios, broadcast crews vs. corporate, creative, and IT.
17InsuranceP&C, life & multi-line insurance carriers25%75%45%Mostly underwriters, claims, actuarial, customer service — device-equipped.
18Legal & Professional ServicesBig-four audit, consulting & advisory firms22%78%78%Mostly knowledge workers; court staff, process servers, and contract workers at client sites create gaps.
19Banking & Financial ServicesMoney-center banks & investment firms18%82%82%Mostly desk-based; branch tellers on shared terminals and third-party vendors pull coverage down.
20Software & Cloud TechnologyHyperscale cloud & enterprise SaaS15%85%88%Highest MFA reach of any industry. Data center techs, facilities staff, and contractors still create a 12% gap.

Sources

  1. 1

    Business publication

    2025 ranking of largest U.S. companies by revenue, June 2, 2025

  2. 2

    Open reference database

    'List of largest companies in the United States by revenue' (2025 edition)

  3. 3

    Enterprise venture capital research

    'The State of Technology for Deskless Workers' (2020)

  4. 4

    Global strategy consultancy

    'Making Work Work Better for Deskless Workers', Dec 15, 2022

  5. 5

    Employee experience platform research

    'What Is a Deskless Worker?'

  6. 6

    Higher-education research lab

    'Empowering Deskless Workers for Economic Mobility'

  7. 7

    Workforce communications platform research

    'Deskless Workers — Overcoming Challenges to Drive Productivity'